Frequently Asked Questions
Who owns the equipment?
I’m not sure which package to choose
I have more than 4 TV’s
Adult Programming
Homeowners Association forbids satellite dishes
Dolby Surround vs. Dolby Digital
Warranty
Is this offer available in my area?
My one-year commitment has not yet expired and I have to move
HDTV signal
Who owns the equipment?
The best part about the Digital Home Advantage is that DISH Network owns the equipment. That’s how we can offer you up to a 4 room hookup including professional standard installation for free. Digital Home Advantage does require a 24 month commitment to qualifying programming.
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I’m not sure which package to choose
You can choose any subscription service upon activation and enjoy it for
one month free. Your annual commitment can be as low as the America’s Top 100
package. Remember that you must call DISH Network directly for any downgrades and/or
changes of service. DISH Network does charge a $5 downgrade fee per phone call where changes in
programming are made. Deletions of adult programming incur a higher fee and are determined by the
programmers.
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I have more than 4 TV’s
The real question is, "How many TV’s does your family use at the same time on an
average day or night?" The answer to that is generally the number of TV’s
that will fit your household the best. You can have up to 6 receivers on a DISH
Network account, but you will have to purchase any receivers over the four that
are available with the Digital Home Plan. Additional receivers can be purchased from DISH
Network at the time of installation for only $99/each. Additional charges may apply for
any necessary materials or equipment.
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Adult Programming
Click here to see a complete listing of adult programming offered through DISH Network.
You can even hide adult programming so it doesn’t appear on the on-screen guide. DISH Network offers
Adult Guard so that if you choose to subscribe to adult programming, it doesn’t have to appear as a
programming option until you are ready to view it.
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Homeowners Association forbids satellite dishes
In August 1996, the FCC released the "Satellite Consumer Bill of Rights." This prohibits area zoning ordinances
and Homeowner Association contracts and restrictions on DBS dish antennas. The 1996 Telecommunications Act is on your side in this
matter. Our dishes, sizes 18" and 20" comply with the Satellite Consumer Bill of Rights.
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Dolby Surround vs. Dolby Digital
Dolby Surround and Dolby Digital differ in two ways. Dolby
Surround has only 4 channels; Left, Right, Center and Rear; whereas, Dolby Digital
has 5.1 channels; Left, Right, Center, Right Surround, Left Surround, and Low
Frequency Effects. Dolby Digital gives you a more realistic sound profile as compared to Dolby Surround.
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Warranty
The Digital Home Plan offers a lifetime warranty on all your DISH Network electronics and for the first 9 months, you’ll even get DISH Network’s Digital Home Protection Plan (DHPP). DHPP offers additional coverage against some of the non-warrantable things that life can throw at us, plus in-home service calls at a greatly reduced cost if you’re outside your initial labor warranty period.
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Is this offer available in my area?
Most Dish Network offers are available through the continental United States. Certain offers are only available in some areas. Please call Intertechdigital.com @ 1-888-953-DISH to get the best offer available for your area. Your installer will make sure that you are eligible for a clear reception prior to installation.
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My commitment has not yet expired and I have to move.
No problem. Digital Home Protection Plan offers a free move with the DISH Movers program. If your don’t have Digital Home Protection Plan, just call DISH Network at 1-800-333-3474 and they’ll schedule your move at a discounted rate.
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HDTV signal
You will receive a PURE DIGITAL signal which is comparable to DVD quality. This signal will look incredible on ANY television, including HDTVs. We do offer High-Definition (HD) satellite receivers if you want HD reception in your home. Please call us at 1-888-953-DISH to explore the installation and costs of adding HD equipment to your system.
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